Frequently Ask Questions
Think Logistics, Think CONCOR !
1. Which Geographical areas are served by CONCOR?
CONCOR provide PAN India services.
The locations of the CONCOR container terminals (alongwith Map), the
facilities
available and the nature of services provided by each terminal are
provided in the
Sub-Section
of the ‘Facilities & Services’ section of CONCOR website
2. How Can I contact the Key officials of CONCOR?
Key CONCOR officials can be contacted by post, phone or e-mail.
The contact details of key CONCOR officials of CONCOR are provided
at the Key CONCOR
officials can be contacted by post, phone or e-mail.
3. How can I know the financial and physical performance of CONCOR?
The details of financial and physical performance of CONCOR of last 16 years is available in the Annual Reports of the company of respective years available in the Annual Reports sub-section of Financial Section of CONCOR website
4. What is the Management Structure of CONCOR?
The chart of the Management Structure of CONCOR is available in the CONCOR website
5. How Can I file a Public Grievance to CONCOR?
Public Grievance can be filed under ‘Online Public Grievance Lodging and Monitoring System’, link of which is available in the Homepage of the CONCOR website
6. How Can I know the details of tenders floated and Auctions carries out by CONCOR?
The details of Tenders floated and the Auctions carried out by CONCOR is available at the ‘Tender/Auction’ Section available at the Home Page of CONCOR website.
7. Which Public Relation activities are carried out by CONCOR?
The Public Relation activities carried out by CONCOR are available in the PR Policy available in the ‘The Company’ Section of CONCOR website .
8. How Can I track and trace the containers carrying containerized cargo?
The facility of Track and Trace of Containers is provided in the CONCOR website where the customers can track their Container by entering the container number.
9. Please inform the nature of Work Environment in CONCOR and which facilities and benefits are offered by CONCOR to its Employees?
The Work Environment of CONCOR and the facilities and benefits offered by CONCOR to its employees are provided in the ‘HR and Career’ Section of CONCOR Website.
10. How Can I Know the current openings in CONCOR?
The details of current openings in CONCOR and the Recruitment process is available in the ‘Recruitment Notices and Results’ sub-section of the HR and Career Section of CONCOR Website.
11. What are the Service Performance Standards of various services offered by CONCOR?
The Service Performance Standards of various services offered by CONCOR are available in the Citizen Charter Section available at the Homepage of CONCOR Website.
12. I am a customer of CONCOR. How can I contact Customer Relations Team of CONCOR and submit my feedback on services provided by CONCOR?
The contact information of CONCOR Customer Relations Team is provided in the Customer Care Section of CONCOR Website.
Further, customers can provide feedback on various services provided by CONCOR in the Feedback Form provided in the same section.